What is the return policy?

Most unopened items in new condition and returned within 90 days will receive a refund or exchange. Some items have a modified return policy noted on the receipt or packing slip. Items that are opened or damaged or do not have a receipt may be denied a refund or exchange. Items purchased online or in-store may be returned to any store. Online purchases may be returned via a major parcel carrier. Click here to initiate a return.

What is the return policy?

Most unopened items in new condition and returned within 90 days will receive a refund or exchange. Some items have a modified return policy noted on the receipt or packing slip. Items that are opened or damaged or do not have a receipt may be denied a refund or exchange. Items purchased online or in-store may be returned to any store. Online purchases may be returned via a major parcel carrier. Click here to initiate a return.

What is the return policy?

Most unopened items in new condition and returned within 90 days will receive a refund or exchange. Some items have a modified return policy noted on the receipt or packing slip. Items that are opened or damaged or do not have a receipt may be denied a refund or exchange. Items purchased online or in-store may be returned to any store. Online purchases may be returned via a major parcel carrier. Click here to initiate a return.

What is the return policy?

Most unopened items in new condition and returned within 90 days will receive a refund or exchange. Some items have a modified return policy noted on the receipt or packing slip. Items that are opened or damaged or do not have a receipt may be denied a refund or exchange. Items purchased online or in-store may be returned to any store. Online purchases may be returned via a major parcel carrier. Click here to initiate a return.

What is the return policy?

Most unopened items in new condition and returned within 90 days will receive a refund or exchange. Some items have a modified return policy noted on the receipt or packing slip. Items that are opened or damaged or do not have a receipt may be denied a refund or exchange. Items purchased online or in-store may be returned to any store. Online purchases may be returned via a major parcel carrier. Click here to initiate a return.

What is the return policy?

Most unopened items in new condition and returned within 90 days will receive a refund or exchange. Some items have a modified return policy noted on the receipt or packing slip. Items that are opened or damaged or do not have a receipt may be denied a refund or exchange. Items purchased online or in-store may be returned to any store. Online purchases may be returned via a major parcel carrier. Click here to initiate a return.

What is the return policy?

Most unopened items in new condition and returned within 90 days will receive a refund or exchange. Some items have a modified return policy noted on the receipt or packing slip. Items that are opened or damaged or do not have a receipt may be denied a refund or exchange. Items purchased online or in-store may be returned to any store. Online purchases may be returned via a major parcel carrier. Click here to initiate a return.

What is the return policy?

Most unopened items in new condition and returned within 90 days will receive a refund or exchange. Some items have a modified return policy noted on the receipt or packing slip. Items that are opened or damaged or do not have a receipt may be denied a refund or exchange. Items purchased online or in-store may be returned to any store. Online purchases may be returned via a major parcel carrier. Click here to initiate a return.

What is the return policy?

Most unopened items in new condition and returned within 90 days will receive a refund or exchange. Some items have a modified return policy noted on the receipt or packing slip. Items that are opened or damaged or do not have a receipt may be denied a refund or exchange. Items purchased online or in-store may be returned to any store. Online purchases may be returned via a major parcel carrier. Click here to initiate a return.

What is the return policy?

Most unopened items in new condition and returned within 90 days will receive a refund or exchange. Some items have a modified return policy noted on the receipt or packing slip. Items that are opened or damaged or do not have a receipt may be denied a refund or exchange. Items purchased online or in-store may be returned to any store. Online purchases may be returned via a major parcel carrier. Click here to initiate a return.

What is the return policy?

Most unopened items in new condition and returned within 90 days will receive a refund or exchange. Some items have a modified return policy noted on the receipt or packing slip. Items that are opened or damaged or do not have a receipt may be denied a refund or exchange. Items purchased online or in-store may be returned to any store. Online purchases may be returned via a major parcel carrier. Click here to initiate a return.

Mercan Oyuncak Antalya, Balon ve Oyuncak Toptancısı

Sıkça Sorulan Sorular

Ürün iade şartları nelerdir?

“Sebep Göstermeden Cayma Hakkı" ürünü teslim aldığınızdan itibaren 15 gün’dür. İade işlemlerinin başlaması için iade etmek istediğiniz ürünün 15 gün içinde depomuza ulaşması gerekmektedir. İade etmek istediğiniz ürünün ambalajının hasar görmemiş, kullanılmamış; barkodunun zedelenmemiş, kopmamış olması gerekir. İade etmek istediğiniz ürün/ürünleri orijinal kutusu ve tüm aksesuarları ile göndermelisiniz. Örnek: ayakkabıları kutuları, gözlük, cüzdan vb. Tek kullanımlık, hızlı bozulan, son kullanma tarihi geçme olasılığı taşıyan ürünlerde yasa gereği cayma hakkı kullanılamaz. Kozmetik ve kişisel bakım ürünleri, iç giyim ürünleri, mayo, bikini, kitap, kopyalanabilir yazılım ve programlar, DVD, VCD, CD, kasetler ile kırtasiye sarf malzemeleri (toner, kartuş, şerit vb.) ambalajı açılmamış, denenmemiş, bozulmamış ve kullanılmamış olmaları halinde iade edilebilir.

Siparişimi ne zaman teslim alabilirim?

Siparişleriniz yoğunluğa bağlı olarak üç ile yedi iş gününde anlaşmalı kargo firmamız tarafından adresinize teslim edilecektir.

Siparişimi nasıl takip edebilirim?

Siparişinizi www.degerkitap.com adresinden giriş yaparak kendi sayfanızda bulunan Sipariş Takip bölümü altında sipariş detayınızı görebilirsiniz.

Şifremi unuttum, ne yapmalıyım?

Ana sayfamızda "Üye Ol-Üye Girişi" ekranında bulunan " Şifremi Unuttum" linkine tıklayınız. Açılan yeni ekrana e-posta adresinizi yazınız. Bu işlemin ardından üyelik mail adresinize şifre değişikliği için e-posta gönderilecektir. Gelen e-postadaki "Şifremi Sıfırla" linkine tıklayarak yeni parolanızı oluşturabilirsiniz.

Sıkça Sorulan Sorular

Ürün iade şartları nelerdir?

Siparişimi ne zaman teslim alabilirim?

Siparişimi nasıl takip edebilirim?

Şifremi unuttum, ne yapmalıyım?

Kişisel bilgilerim güvende mi?

Ürünün KDV dahil net fiyatı nedir?

Yurt dışına nasıl sipariş veririm?

Üye olmadan sipariş verebilir miyim?

Ödemeyi Neden Yapamıyorum ?

Siparişi Başka Adrese Nasıl Gönderirim?

www.degerkitap.com nasıl üye olabilirim? Üyelik Ücretli mi?

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